Shipping & Returns
shipping:
All orders are processed and shipped within 1-5 business days of purchase.
Please contact me if you are unhappy with a product or have any concerns about a product.
I want to do everything possible to make returning an item smooth and easy. You may send a product back within 15 days of receiving it. I do not charge a restocking fee. You are not required to get a ‘return authorization’.
Please, also read Full Disclaimer and Affiliate disclosure.
return Instructions:
1. Please include a copy of your invoice in the return package, or a note with your name, address, and telephone number.
2. Please include a short explanation as to the reason for your return. Your feedback helps me to understand the needs and concerns and assists in developing better products.
Qualifying returns are eligible for a refund or exchange.
Please read POLICY RESTRICTIONS bellow.
Returns will be shipped through USPS.
If you didn’t save the original order shipping label that contained my Home address, contact me for my address:
POLICY RESTRICTIONS
***All shipping charges become the sole responsibility of the customer unless it is the error of Siberian Cedar Land LLC. Any refused or non-deliverable packages will be canceled upon receipt and will be subject to a return-shipping fee by the carrier and this fee will be deducted from the refund amount for the products. Original shipping is non-refundable.
***Returned items must be in their original, undamaged packaging, and refunds will be issued only for the unused portion of the product returned.
***Please do not return products that do not meet the return criteria listed above, as we will not be able to issue refunds for non-qualifying items and cannot return the items to you.
…on that note, let’s hope this will never happen,
or that, we’ll come to a compromising agreement! 🙂
God Bless!